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Screensize: 640 x 480 800 x 600 1024 x 768 1280 x 1024 UserName: Password: Format Mode: Basic  Help  Prompt  Format: Font Andale Mono Arial Arial Black Book Antiqua Century Gothic Comic Sans MS Courier New Georgia Impact Lucida Console Script MT Bold Stencil Tahoma Times New Roman Trebuchet MS Verdana   Size 1 2 3 4 5 6   Color Black Red Yellow Pink Green Orange Purple Blue Beige Brown Teal Navy Maroon LimeGreen Message: * HTML is OFF * Forum Code is ON Smilies [quote][i]Originally posted by Pumpkihn[/i] [br]Hi all, My wife and I went bankrupt in January and paid the full amount of court fees on the day. We're now trying to get a refund because we qualify for remission through part 3 of the form, which seemed to be ignored on the day. Anyway, the court are requesting a letter from Child Tax Credits that shows we were in reciept on that benefit in the month preceeding the date of the bankruptcy. The only letters we have are from November and two days after the bankruptcy, neither of which are acceptable apparently. The nice man at the court said a simple phone call to tax credits, requesting a letter with the relevent details would get me what I needed. However, after two phone calls and after speaking to a manager on the second call, the best I could get was my request sent to the complaints department, which could take weeks to be dealt with and no guarantee of a letter at the end of it. Apparently they can't (or won't) send out letters of the type I'm after, despite the insistance of the guy at the court that they can and have, many times. Sorry for the longwinded first post, but you can imagine my frustration, especially when it's £300 we're talking about (which was borrowed from family) that is pretty much guaranteed to be refunded with the relevent paper work. Anyone had the same experience and managed to get a letter out of Tax Credits? Thanks. [/quote]   Check here to include your profile signature. Check here to subscribe to this topic.