| T O P I C R E V I E W |
| huntersrishon |
Posted - 18 October 2008 : 08:57:03
Hi
I wonder if somone can help - opened an account at Nationwide - it does not so DD - sent off forms to open a flexi they have destroyed them because we did not put a phone number on! They have told us we need to fill the forms in again and have also said you cannot open the account if Bankrupt!!!
Anyway to the point - I am going to telephone Coop today to open a cashminder account - do I tell them we are going BR????? Does anyone have the answer to this question??????
Thanks
Dee  |
| 5 L A T E S T R E P L I E S (Newest First) |
| synaesthesia |
Posted - 18 October 2008 : 16:00:56
Just to confirm what Julian's already said, I've only dealt with Co-op's bank for about 3 minutes and have been thoroughly impressed. After years of moronic call centres with people you can't understand and silly automatic "Please press 1 to inform us of an address change" systems and generally unhelpful people, I phoned Co-op bank today to enquire about an account for myself and my wife, and said we were going BR in the next 2 weeks.
The phone was answered in circa 3 rings. I was given a short, 5 second automated message, followed by an instant reply from a polite and very helpful young lady. Was told it'd be best to open my account on the day I go BR as it only takes a couple of days to sort it all out, up to 8 days for direct debit transfers. Thought it'd take a couple of weeks hence the call!
So, thoroughly impressed already, customer service seems to be #1 on the agenda here and rightly so. |
| JulianDonnelly |
Posted - 18 October 2008 : 13:16:40
Hi all,
The Co-Op do appear to be the most BR-friendly bank out there at the moment. It is gratifying to see that there are still financial institutions out there that haven't forgotten that taking care of their customers is as the very core of their business!
Julian Donnelly
Spokesperson for www.Bankruptcyhelp.org.uk
Don't forget the helpline on 0800 078 9367 |
| movin on |
Posted - 18 October 2008 : 13:08:07
Hey Dee
I did exactly the same as bang up - i did this prebrbut told them
I have not had any probs again post brand i called them tolet them know and they told me this is what the account is basically for
Good luck whatever you decide to do
XX
The weights are coming off my shoulders very slowly, but making such a big diference !! |
| bang up |
Posted - 18 October 2008 : 09:39:39
hi again!
i opened an account with co-op in croydon before my bankruptcy, told them everything and they were great - very supportive and have been ever since.
also - still waiting to hear about my ipa appeal if you recall.
regards |
| Needafriend |
Posted - 18 October 2008 : 09:13:06
Hi there
Yes i would tell them that you will be going BR that way you cover your back.
Take Care
Jo x
Please visit my blog for info on how I got here and other information to guide you through from my experience called:
"Needafriends Links and added info on Bankruptcy!" available to view at:
http://debtfreejo.blogs.bankruptcyhelp.org.uk/ |
