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L20
Starting Member



46 Posts

Posted - 10 January 2009 :  08:15:08  Show Profile  Visit L20's Homepage  Reply with Quote
Hi there
hubby went BR Beginning December. Have tried to get EDF to come and reset meters ever since, but keep getting passed from pillar to post. "Sorry we cant do it You need to write to this address" sort of excuse, then when we do its sorry we cant do it without bankruptcy notice, despite the fact that they can see it on IS website.We also think our meters are faulty, we have put £60 in gas in last 9 days (I know its been cold but still seems alot) can we insist they carry out a full test on the meter at same time as every time we put credit on it takes £5.50 for debt despite the fact that we should only be paying £5 per month for debt. Anyone had dealings with EDF?


L20
Starting Member



46 Posts

Posted - 10 January 2009 :  08:16:28  Show Profile  Visit L20's Homepage  Reply with Quote
sorry we should be paying £5 per week for debt(bad typing)!!lol

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Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 10 January 2009 :  08:38:44  Show Profile  Reply with Quote
Hi L20

Sorry i have not had any dealings with EDF, you could go to OFGEM and place a complaint to them, i did for British Gas for my sister.

I take it they still have OFGEM they were on about at one time stopping all these companies.

Best of luck


Jo
x


Needafriend says:

Just always remember one thing, Your not alone, your not the first and you wont be the last.



22 Weeks down


30 to go




For more info on how i have come through bankruptcy and for links to help, you can read my blog here called:~ Needafriend's Info on Bankruptcy :-)


http://debtfreejo.blogs.bankruptcyhelp.org.uk/
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