Hi we went BR yesterday and had to ring the OR office up to add an extra debt onto our form.
We were asked a couple of questions about our current bank and if we would like to still use them and then were told our case would be transfered to Leeds but that it was nothing to be worried about ( we live in newcastle)
He told us that we would recieve some forms to fill in by the end of next week and that then the emaminer "may" get in touch with us.