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T O P I C R E V I E W
madeve
Posted - 23 November 2009 : 20:05:31 Hello,
I have just tried to login to the insolvency site after a few months away from it to finish my forms and it wouldn't let me log in and came up with an error message 'user inactive' Does anyone know what I do about this and will I be able to access my old partially completed forms, or will I have to do new ones?
thanks
3 L A T E S T R E P L I E S (Newest First)
madeve
Posted - 24 November 2009 : 14:54:59 thanks guys, they reset my password and my forms were still there thank god
adelebw
Posted - 23 November 2009 : 21:19:04 hello,
I think if you don't log in for 12 weeks your file is closed and you have to start again Adele
Niobe
Posted - 23 November 2009 : 20:54:28 I would suggest that you use the contact us form on the top of the site and ask them about it. It may be that they can reset your password.