Reading prev posts about good old Natwest letting people keep bank accounts during and after BR...I wonder the following:
Who actually makes the decision to let f.ex me keep my wonderful basic STEP account?? I have never had any debts or other accounts with Natwest and my account is running smoothly every month. Do I literally go into my local branch and the manager decides....?
who decides??
Posted - 27 January 2010 : 14:05:24
