Our point exactly Tracyjr.. If we could have had contact, we wouldn't have felt frustrated enough to post on here. And it was on here that we first had contact with Paul, so it was worth a try.
I do not know either of the parties named on this thread. It appears to me that timbo has an issue that he would like to discuss with John. In my opinion timbos main concern should be establishing contact with John to resolve any misunderstandings or problems that he may have...he has my support with this. Timbo should not use this site to make statements against anyone to their detriment especially as John appears not to be available. As Tracey has already stated…Reviva are a regulated company and one would imagine they have a complaints procedure.
This is now going round in circles - Timbo has tried to contact Paul / Reviva but hasn't received a reply. He then contacted the forum for advice as this was where he first made contact with Reviva and is now going to try to establish their complaints procedure and act accordingly.
There is nothing wrong with what Timbo has posted - as I said in an earlier post it's no different to previous posts on this forum and the sister IVA site and the nature of the forums means that we do get posts from dissatisfied people.