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 Forum Questions
 Hi Is it normal practice that cases get passed around by the OR ?
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sooziesue
Starting Member

United Kingdom
6 Posts

Posted - 15 September 2011 :  11:09:02  Show Profile  Reply with Quote
Hi
Is it normal practice that cases get passed around by the OR. As I have just been informed that another examiner now has my case. They are also asking me to complete statement to account. What is this?

many thanks

Richard P
Senior Member



United Kingdom
1701 Posts

Posted - 15 September 2011 :  13:58:47  Show Profile  Reply with Quote
Yes you will get passed from person to person , office to office and region to region.



Good Luck Richard,
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debtinfo
forum expert



2826 Posts

Posted - 15 September 2011 :  18:43:11  Show Profile  Reply with Quote
well it depends, there are many reasons why you may be passed to another person or office, ranging from simple admin, people leaving (there have been 500 redundancies this year), long term asset collection, dividend payments or if your case is undergoing further investigation (where you are passed to a more experienced examiner)
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Skippy
forum expert



United Kingdom
3290 Posts

Posted - 15 September 2011 :  19:10:48  Show Profile  Reply with Quote
I wouldn't worry about it too much. I dealt with several people whilst I was BR - the original examiner, a couple of members of staff as people left and then the RTLU.

View my blog at http://skippy13.blogs.iva.co.uk/

Only when the last tree has died, the last river has been poisoned and the last fish has been caught will we realise that we cannot eat money.

Last IPA payment made on 28th June 2010 and I'm now looking forward to getting married in September 2012 - I'm proof that you can go BR and come out the other side.
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Propertyguide
Starting Member



United Kingdom
9 Posts

Posted - 30 September 2011 :  13:00:02  Show Profile  Reply with Quote
Hi,

Not uncommon to deal with 5 or 6 people in the OR office during BR - they normally, (from my experience) manage the process for you and if you have any complaints, there is a process open to you.

However, just be open, honest and as necessary, assert yourself!

Propertyguide

"While there's life, there's hope..."
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