Hi i have received a letter today with regard to a catalogue debt that i have with Kays and when i originally wrote them on the SOA i put the catalogue name, address and also the ref number.Now im confused how do i write this in as its now another dept, a debt collection part of them and i dont know how to now put this in. Should i just change name and address fof Kays to the dca with my ref and there ref or leave the form as is. Please advise as i doubt this will be the first from dcas giving notice to what they intend to do next.