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 Mortgage Express Jobsworth !!!!!
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movin on
Average Member

United Kingdom
946 Posts

Posted - 12 January 2009 :  11:14:31  Show Profile  Reply with Quote

Well i am fuming !!!

Just got off the phone to Mortgage Express to make a half payment on the mortgage this month - oh my word what a jobsworth !!!!!!

He firstly asked me why was i making a part payment, even though it was already on the screen. Once i had made payment he went on to let me know that after 2 full months missed payments they will go to litigation.

I once again asked why they were not offering payment breaks (as the government announced) and also why would they go for the house back straight away as yet again, government are supposed to be clamping down on this.

I checked if they were still part of Bradford & Bingley/ Santander and he confirmed they were, however they have a strict policy on both of the subjects i raised.

Doesnt really give us alot of time, which is just an absolute nightmare!!!!



Onwards and Upwards is the way im going :-0)

From "Moneyworries" to "Movin On" in 3 months is fantastic :-))

xx

Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 12 January 2009 :  11:16:56  Show Profile  Reply with Quote
Jenny

I am going to send over my home number via facebook, that way if you wanna call me you can.

LOL



Jo
x


Needafriend says:

Just always remember one thing, Your not alone, your not the first and you wont be the last.



23 Weeks down


29 to go




For more info on how i have come through bankruptcy and for links to help with filling out the forms, I&E, Car Valuations, etc, etc, you can read my blog here called:~ Needafriend's Info on Bankruptcy :-)


http://debtfreejo.blogs.bankruptcyhelp.org.uk/
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antp
Junior Member



United Kingdom
216 Posts

Posted - 12 January 2009 :  18:00:45  Show Profile  Reply with Quote
the best way to deal with these clowns, and other clowns like them is to do it this way...

get the official correspondence address

write to them with your offer of payment stating what difficulties you are having.

send it recorded delivery and keep all the return (and sent) correspondence in a file in a safe place.

any threatening stuff then get help from CAB showing all the letters you've sent and received... if worse comes to the worst you can show the county court judge what you have been through. call centres? stuff em!
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