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 cashminder accounts electron cards..
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got there
Junior Member



United Kingdom
461 Posts

Posted - 07 September 2008 :  17:32:09  Show Profile  Reply with Quote
Me and husband have now split up he has moved out and opened himself a seperate cashminder account, had his name taken off joint one. He tried to pay BT for line connection and sky for installation. They both said the card wasnt recognised. he rang co op who said it is a visa debit electron and should go through just wandering if anyone else has had problems paying over the phone with cards they have rec'd in the last few weeks. thanks in advance.

Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 07 September 2008 :  17:35:13  Show Profile  Reply with Quote
Hi Gettingthere,

The only place i had problems was Tesco online, so far so good have used online in other places and also in high st shops.
Not sure why BT wont take it or sky, maybe they have the same policy as Tesco, they told me they have had too much hassle with the electron cards so have stopped taking them online.
Sorry i cant help anymore.


And Remember To Keep Smiling
Jo :)

"There is light at the end of the tunnel, if you cant find it get a brighter torch"
You can read my updated Needafriend's New Life- A Debt Free One! blog here:
http://debtfreejo.blogs.bankruptcyhelp.org.uk/
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got there
Junior Member



United Kingdom
461 Posts

Posted - 07 September 2008 :  17:40:31  Show Profile  Reply with Quote
Thanks Jo, these situations were both on the phone. Is your card a blue one. As mine from Nov 07 is a green coloured one, but hubbys is a blue card now.?

thanks again
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Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 07 September 2008 :  18:05:21  Show Profile  Reply with Quote
Hi GT

Yes mine is the blue one. It seems a bit weird that it wont allow it.
Like i have said so far its only Tescos i have had trouble with and that was online.
Give BT a call and do a general question and ask them if they accept electron the same with sky.
Thanks

And Remember To Keep Smiling
Jo :)

"There is light at the end of the tunnel, if you cant find it get a brighter torch"
You can read my updated Needafriend's New Life- A Debt Free One! blog here:
http://debtfreejo.blogs.bankruptcyhelp.org.uk/
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got there
Junior Member



United Kingdom
461 Posts

Posted - 07 September 2008 :  18:13:53  Show Profile  Reply with Quote
Yes its really weird, even co -op dont know why it wont go through and isnt being recognised. I gave him my details to pay on my card which is also an electron. Its totally bizarre, but now he is nervous about using the chip and pin in shops in case it gets refused for any reason, he can get cash out ok. It is really unexplainable..
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Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 07 September 2008 :  18:17:13  Show Profile  Reply with Quote
Hi so you were able to use yours to pay sky and BT but he could not.
i dont know why some do some dont, maybe there is a blip in the main chip, who knows tech was meant to make life easier, instead it makes it harder.


And Remember To Keep Smiling
Jo :)

"There is light at the end of the tunnel, if you cant find it get a brighter torch"
You can read my updated Needafriend's New Life- A Debt Free One! blog here:
http://debtfreejo.blogs.bankruptcyhelp.org.uk/
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JulianDonnelly
Junior Member



United Kingdom
325 Posts

Posted - 07 September 2008 :  18:51:40  Show Profile  Visit JulianDonnelly's Homepage  Reply with Quote
Hi all,

A visa Electron card is "debit card lite" ... in other words, not a full debit card so will not be taken everywhere (payments on the internet can be particularly tricky).

Julian Donnelly
Spokesperson for www.Bankruptcyhelp.org.uk
Don't forget the helpline on 0800 078 9367
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got there
Junior Member



United Kingdom
461 Posts

Posted - 07 September 2008 :  18:56:40  Show Profile  Reply with Quote
Yes Julian, I realise that but I paid with my electron card for exactly the same thing, his card wouldnt go through. Mine is a older green coloured card and his is a new blue one.

I know Jo its really strange.

thanks for all your advice
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grantspants
Junior Member

United Kingdom
297 Posts

Posted - 07 September 2008 :  19:05:00  Show Profile  Reply with Quote
Hey folks,
I found this online, hope it is correct, and sheds some light on the matter

Question:
why do some retailers not accept visa electron?

Answer:
I work for an online retailer, and we are unable to accept Visa Electron, but the reason is very simple - it is just not possible to action a 'customer not present' transaction with that type of card.

This is related to the fact that Visa Electron cards are generally issued to people that banks consider to be at risk of making purchases that they cannot afford - the young, those with poor credit histories etc. It's more than a little prejudiced, but the banks have the authority to make the decision as to whether or not they'll offer you another type of card.

In our walk-in retail stores, you can use a Visa Electron card with gay abandon, providing you have the funds available.

I would suggest that you contact your bank to see if they will upgrade you to a Visa Delta, you can use those pretty much anywhere.
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Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 07 September 2008 :  19:08:45  Show Profile  Reply with Quote
Thanks GP

That made good reading and also made good sense, now i see why they wont.

Take care

And Remember To Keep Smiling
Jo :)

"There is light at the end of the tunnel, if you cant find it get a brighter torch"
You can read my updated Needafriend's New Life- A Debt Free One! blog here:
http://debtfreejo.blogs.bankruptcyhelp.org.uk/
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got there
Junior Member



United Kingdom
461 Posts

Posted - 07 September 2008 :  19:21:49  Show Profile  Reply with Quote
It is still a mystery as they accepted my card over the phone, which is an electron card, just not his (his is a new account) weeks old. My mine was opened Nov 07. Guy from sky did say it might be cause his start date is 09/08.
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WINCHESTER78
Junior Member



248 Posts

Posted - 07 September 2008 :  19:33:55  Show Profile  Reply with Quote
This may help..I had a green co op card which was updated to a blue one in july.Had a letter from coop to say there was something wrong with aq batch of cards that wouldnt allow a transaction to go through when used in certain stores!
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zamfir
Junior Member

303 Posts

Posted - 08 September 2008 :  02:25:35  Show Profile  Reply with Quote
Tesco accepted my blue electron card online, but only after I entered the correct "Verified by Visa" password (oops!) The co-op had registered me for it, but I haven't yet received the letter.
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zamfir
Junior Member

303 Posts

Posted - 08 September 2008 :  02:32:40  Show Profile  Reply with Quote
Also forgot to mention, Tesco have withdrawn Solo and Electron payments on their petrol station pay@pump systems. Apparently, the banks requested it due to increased fraud from these card types! Another weird thing - the blue electron card comes up as "Visa" where I work, but every other electron card will come up as "Visa Electron".
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Needafriend
Junior Member

United Kingdom
344 Posts

Posted - 08 September 2008 :  10:08:56  Show Profile  Reply with Quote
It gets weirder and weirder i would have thought that these cards would have been the better option for them as they only work with money in them and so you cant spend what you dont have.
Oh well we all learn and seems to me that we will just have to make do, i dont know about you but im happy with my one, everywhere so far but not tesco online have accepted the card, and so i can do my shopping without having to get cash out all the time.
Good luck all and keep on posting.

And Remember To Keep Smiling
Jo :)

"There is light at the end of the tunnel, if you cant find it get a brighter torch"
You can read my updated Needafriend's New Life- A Debt Free One! blog here:
http://debtfreejo.blogs.bankruptcyhelp.org.uk/

Edited by - Needafriend on 08 September 2008 10:09:31
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zoe
Junior Member



329 Posts

Posted - 08 September 2008 :  11:17:48  Show Profile  Reply with Quote
I have to say i have never had a problem with my electron card.
You wait now i will find one tomorrow i bet!!! LOL
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